Our services
Maintenance and support
Maintenance contracts, hotline, spare parts and certified training for your operators.
A high-performing water treatment plant starts with trained operators and followed-up maintenance. We audit your installation (process, automation, control and supervision), diagnose problems and implement corrective actions. Our service contracts include preventive maintenance, a Monday to Friday hotline and critical spare parts stock follow-up. We supply spare parts and consumables: membranes, UV lamps, activated carbon, cartridges, chemicals. And to go further: certified training for your operators, laboratory equipment for quality control, and DrinksLab to develop new beverages.
Available assignments
Technical audit and operator training
Review of process, automation, instrumentation and supervision. The report separates findings, remaining checks and the action plan.
Scope the auditA programme defined with the site: operation, checks, CIP, alarms, routine maintenance, problem solving and authorised settings.
Request a training proposalWhat we cover
- Audit and expertise: the whole installation reviewed (process, automation, control and supervision), with concrete improvement proposals
- Problem diagnosis and solving: contamination, raw water variation, bromates, equipment performance loss
- Preventive maintenance contracts: planned visits, settings verification, corrective action schedule
- Hotline and assistance: support Monday to Friday, 8 am to 6 pm, on-site emergency assistance
- Spare parts and consumables: membranes, UV lamps, activated carbon, cartridges, valves, sensors, chemicals
- Critical parts management: list defined at commissioning, safety stock checked at every visit
- Certified training: treatment procedures, CIP, problem solving, plant settings
- Laboratory equipment: glassware, chemical and bacteriological analysis, consumables for quality control
- DrinksLab: innovative beverage creation, from recipe to process, with prototyping and samples
- Engineering and automation: P&ID, 3D layouts, specifications, functional analysis
Use cases
Annual preventive maintenance, hotline included, parts stock follow-up and a consumables replacement schedule matched to your production pace.
An expert reviews the whole installation: process, automation, control, supervision. You leave with a diagnosis, identified risks and an action schedule.
Vitamin, alkaline, low-sodium or flavored water: recipes created with you, lab-prepared samples for tasting, then a treatment process sized for the recipe.
Frequently asked questions
Do you supply parts for installations from other manufacturers?+
Yes. The after-sales service covers lines built by our partner ICE as well as existing lines from other manufacturers. Parts follow high quality standards, with strict quality control.
What does a service contract include?+
Planned preventive maintenance, a Monday to Friday hotline from 8 am to 6 pm (up to 20 hours per year), on-site emergency assistance, parts stock follow-up and a discount on spare parts orders.
Is operator training certified?+
Yes. The program is built to measure with you, and every operator is certified at the end: treatment procedures, CIP, problem solving, global plant settings.
What is DrinksLab?+
The beverage creation lab of our partner ICE. We analyze your marketing expectations, create recipes (vitamin, alkaline, low-sodium, flavored water), send samples for tasting, then design the water treatment adapted to the recipe.
Do you offer one-off missions without a contract?+
Yes. Audit, expertise, installation review or support of your operators during a maintenance operation, with no long-term commitment.
Water Assessment
We start by measuring.
A Water Assessment quantifies your potential before any investment.