Our services
Maintenance and support
Maintenance contracts, hotline, spare parts and certified training for your operators.
A high-performing water treatment plant starts with trained operators and followed-up maintenance. We audit your installation (process, automation, control and supervision), diagnose problems and implement corrective actions. Our service contracts include preventive maintenance, a Monday to Friday hotline and critical spare parts stock follow-up. We supply spare parts and consumables: membranes, UV lamps, activated carbon, cartridges, chemicals. And to go further: certified training for your operators, laboratory equipment for quality control, and DrinksLab to develop new beverages.
What we cover
- Audit and expertise: the whole installation reviewed (process, automation, control and supervision), with concrete improvement proposals
- Problem diagnosis and solving: contamination, raw water variation, bromates, equipment performance loss
- Preventive maintenance contracts: planned visits, settings verification, corrective action schedule
- Hotline and assistance: support Monday to Friday, 8 am to 6 pm, on-site emergency assistance
- Spare parts and consumables: membranes, UV lamps, activated carbon, cartridges, valves, sensors, chemicals
- Critical parts management: list defined at commissioning, safety stock checked at every visit
- Certified training: treatment procedures, CIP, problem solving, plant settings
- Laboratory equipment: glassware, chemical and bacteriological analysis, consumables for quality control
- DrinksLab: innovative beverage creation, from recipe to process, with prototyping and samples
- Engineering and automation: P&ID, 3D layouts, specifications, functional analysis
Use cases
Annual preventive maintenance, hotline included, parts stock follow-up and a consumables replacement schedule matched to your production pace.
An expert reviews the whole installation: process, automation, control, supervision. You leave with a diagnosis, identified risks and an action schedule.
Vitamin, alkaline, low-sodium or flavored water: recipes created with you, lab-prepared samples for tasting, then a treatment process sized for the recipe.
Frequently asked questions
Do you supply parts for installations from other manufacturers?+
Yes. The after-sales service covers lines built by our partner ICE as well as existing lines from other manufacturers. Parts follow high quality standards, with strict quality control.
What does a service contract include?+
Planned preventive maintenance, a Monday to Friday hotline from 8 am to 6 pm (up to 20 hours per year), on-site emergency assistance, parts stock follow-up and a discount on spare parts orders.
Is operator training certified?+
Yes. The program is built to measure with you, and every operator is certified at the end: treatment procedures, CIP, problem solving, global plant settings.
What is DrinksLab?+
The beverage creation lab of our partner ICE. We analyze your marketing expectations, create recipes (vitamin, alkaline, low-sodium, flavored water), send samples for tasting, then design the water treatment adapted to the recipe.
Do you offer one-off missions without a contract?+
Yes. Audit, expertise, installation review or support of your operators during a maintenance operation, with no long-term commitment.
Water Assessment
We start by measuring.
A Water Assessment quantifies your potential before any investment.